UFI outlines five trends for 2022

Paris, 6th December: In what has become somewhat of an annual tradition, UFI CEO, Kai Hattendorf, has published his list of five key trends for the year ahead. In his outlook, Hattendorf rightfully points out that these are “in between times.”

The five trends that he identifies for 2022 are as follows:

1.     Customer retention

2.     Climate change and carbon reductions

3.     Data & digital debate

4.     A new staffing narrative

5.     Tipping points.